Friday, 11 May 2018

HRM Environment:

HRM and its environment:
Ø  Environment in which HR manager have to work
Ø  Help HR manager to become pro-active
Ø  External factors and internal factors
External Factors:
1)     Political – Legal:
a.       The legislature (parliament)
b.       Labor acts (state and center)
c.        Executive, government
d.       Judiciary, watch dog, public interest
2)     Economic Environment:
a.       Economic growth
b.       Industrial production, agriculture
c.        Population, national income, per capita income, money and capital market
d.       Suppliers, competitors, customers
e.       Industrial labor
f.         Suppliers:
                                                               i.      Providers of human resources
                                                             ii.      Employment exchange, universities, colleges, training institutes, labor contracts, competitors
g.       Competitors:
                                                               i.      Organizations are competing for human resource
                                                             ii.      Attractive terms and conditions will win
h.       Customers:
                                                               i.      Product quality are directly related to organization’s employees
i.         Industrial Labor:
                                                               i.      Committed to industry
                                                             ii.      Status is high
                                                           iii.      Unions, protective legislations
3)     Social and cultural forces:
a.       Place, culture, personality stamp
b.       Family
c.        Attitude of works
d.       Time dimensions ( long and short term duration)
e.       Work ethics
f.         Food, habits, dress sense, language, physical labor
4)     Technological Environment
a.       Jobs are more intellectual
b.       New machines
Internal Environment:
1.       Strategy:
a.       Direction company moves
b.       Alignment with resources
c.        Long term success depends on investment in employees
d.       Training, safety, security, welfare, harmonious industrial relations
2.       Task:
a.       Work that an employee is expected to do
b.       Task has implications on employees motivation and satisfactions
c.        Employees are satisfied and motivated when their preferences are meet
d.       Motivation depends on skills required, task significance, autonomy and feedback
3.       Leader:
a.       Skills, personalities, motivates employees
b.       Direction, authority, encouragement
c.        Leader choose right people
d.       Experience and leadership’s style influences the HR program
4.       Unions:
a.       External and internal factors
b.       All HR activities recruitment, selection, training, compensation, IR and separation are carried out in consultation with union leaders.
c.        Which is recognized union
d.       What is the membership of each union
e.       With whom are we to negotiate
f.         How about collective bargaining
g.       Unions and their political linkage
5.       Organization culture and conflicts
a.       Organization has its own culture
                                                               i.      JRD Tata: get the best people and set them free
                                                             ii.      Organization culture is the product of all the organization’s feature: its people, its success, its failures
                                                           iii.      Reflect its past and shape its future
                                                           iv.      L & T is known for its professional approach
                                                             v.      HP, General Motors: innovations
                                                           vi.      IBM: Service
                                                         vii.      Reliance: competitive spirit
                                                       viii.      Tata: quality services and ethical behavior
b.       Conflicts
                                                               i.      Personal goals v/s organization goals
                                                             ii.      Personal ethics v/s organization ethics
                                                           iii.      Right v/s duties
                                                           iv.      Discipline v/s autonomy
                                                             v.      Greed v/s renunciation(denial, refusal, rejection)
                                                           vi.      Short term v/s long term
6.       Professional Bodies:
a.       NIPM ( National Institute of Personnel Management)
(Ref: Human Resource Management by Aswathappa K)



Qualities of HR Manager:

Qualities of HR Manager:
1)     Fairness and Firmness:
a.       Fair in matters of promotions, demotions, transfers, layoffs, enforcing discipline
2)     Tact and resourceful:
a.       Tactful in handling different matter with different angle
b.       Resourceful, open minded
c.        Deal with bold-workers and strong union leaders.
3)     Sympathy and Consideration:
a.       Sympathetic attitude towards employees demands
b.       Considerations for others.
4)     Knowledge of labor and other terms
a.       Knowledge of labor laws and constitution
b.       Government policy, legal provision affecting labor.
5)     Broad social outlook:
a.       Contribution to betterment of employees’ life
b.       Betterment of those who live around company
6)     Others:
a.       Competence to perform HR activities
b.       Confidence , long term perspective
7)     Academic Qualification:
a.       No need of specialized degree
b.       National institute of personnel management (NIPM)
c.        HR (MBA) or diploma in personnel management
(Ref: Human Resource Management by Aswathappa K)

Difference between HRM and Personnel Management:


Difference between HRM and Personnel Management:
s.no
Dimension
Personnel Management
HRM
1
Time and planning perspective
Short term, reactive
Long term, proactive
2
Managerial Task
Monitor
Nurturing
3
Pay evaluation criteria
Fixed grade, cost minimization
Performance related, Maximum utilization
4
Job design
Division of labor
Team work
5
Respect for employee
Labor is treated as a tool, expenditure, replaceable, cost
Asset, investment
6
Shared interest
Interest of organization are uppermost
Mutuality of interest
7
Speed of decision
Slow
Fast

Jobs and careers in HRM:

Jobs and careers in HRM:
Ø  HR specialist:
o   Entry level position
o   Interviewer
o   Compensation analyst
o   Job analyst and trainer
Ø  HR Manager:
o   Administrator
o   Top ranking person
o   Monitoring the implementation of HR policies
Ø  HR Executive:
o   Top level HR executive
o   Normally  VP (vice-president)
o   Responsibility to link HR policy to organization corporate policy
o   Also HR inputs to organization goals
o   HR opportunities and limitations in establishing organization direction
(Ref: Human Resource Management by Aswathappa K)

Objectives of Human Resource Management

Objectives of HRM:

a)      Social:
§  Societal objectives
§  Social responsibility
§  Legal compliance
§  Benefit of society
§  Union management
b)     Organizational:
§  To assist the primary objectives of organization
§  HR department is not standalone
c)      Functional :
§  Full filling appropriate needs
§  Not more, not less
§  Recruitment, T &D, placement etc.
d)     Personal:
§  Personal achievement, Personal goals
§  Enhance the individual contribution to the organization
(Ref: HRM by Aswathappa K)

Introduction and Scope of Human Resource Management

Human Resource Management:
Ø  Employee First
Ø  HRM: Most important asset (people)
Ø  Scope:
a)      Human Resource Planning
b)     Job analysis
§  Job description
§  Job specification
c)      Recruitment
d)     Selection – Interview
e)      Orientation
f)       Training and development
g)      Remuneration, salary and wages
h)     Motivation
i)       Appraisal
j)       Employee Maintenance
k)      IR ( Industrial Relations), Labor union