The Attribute Approach
Ø The attribute approach to performance management focuses on the extent to which individual have certain attributes (characteristics or trait e.g. initiative, leadership, and competitiveness) believed desirable for the company’s success.
Graphics Rating Scale:
Ø A list of traits is evaluated by a five-points (or more) rating scale.
Ø The manager considers one employee at a time, circling the number that signifies how much of that trait the individual has.
Ø Carefully constructed graphic rating scales have a number of advantages:
o Standardization of content permitting comparison of employees.
o Ease of development use and relatively low development and usage cost.
o Reasonably high rater and ratee acceptance.
Ø A disadvantage of such rating scales is that they are susceptible to rating errors which result in inaccurate appraisals. Possible rating errors include halo effect.
Performance Dimensions
|
Rating
| ||||
Distinguished
|
Excellent
|
Commendable
|
Adequate
|
Poor
| |
Knowledge
|
5
|
4
|
3
|
2
|
1
|
Communication
|
5
|
4
|
3
|
2
|
1
|
Judgment
|
5
|
4
|
3
|
2
|
1
|
Managerial Skill
|
5
|
4
|
3
|
2
|
1
|
Quality Performance
|
5
|
4
|
3
|
2
|
1
|
Teamwork
|
5
|
4
|
3
|
2
|
1
|
Interpersonal skills
|
5
|
4
|
3
|
2
|
1
|
Initiative
|
5
|
4
|
3
|
2
|
1
|
Creativity
|
5
|
4
|
3
|
2
|
1
|
Problem solving
|
5
|
4
|
3
|
2
|
1
|
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